Reference

Legal terms for your 9i602 account

9i602 sets out clear legal terms for your account, wallet records, game access and data handling before you join.

India legal termsUPI contextCookie choicesData requests
9i602 Legal terms for your 9i602 account
POLICY CONTACTS

Contact us about legal matters

Legal questions need a clear route, not a generic help queue. Use the paths below when you want to ask about account terms, data requests, cookie choices, verification documents, payment records or…

Legal email Email our legal desk from the address linked to your account. Include your user ID, the term you are asking about, and any UPI, Paytm or PhonePe reference linked to the case.
Live chat record Start chat from your account when the matter is time-sensitive. We keep a case log, share a reference number, and move legal or data requests to the right internal team.
Account message Use the secure inbox for requests that include identity documents or wallet screenshots. This keeps the material tied to your account instead of sending sensitive files through open channels.
DATA PRACTICES

How we handle account data

Our legal work sits across account access, wallet history, security checks and data requests. We collect what we need to run the account, meet record duties and respond to disputes.

Account records

We keep registration details, device signals, wallet references and support logs so account actions can be traced. These records help us answer disputes about access, payments, game rounds or verification checks.

Cookie controls

Cookies help remember session status, security checks and language settings. Where a cookie is not needed for account safety, we describe its purpose and let you adjust choices through the account area.

Security checks

We may check logins, device changes and withdrawal requests before releasing account actions. These checks protect your wallet records and help us detect unusual access without changing the legal terms you accepted.

Retention periods

Some records are kept after account closure because payment disputes, tax questions or legal requests can arrive later. We remove or reduce data when a record is no longer needed for those purposes.

Change requests

You can ask us to correct account details, update contact data or explain a data entry. We may need identity proof before making changes, especially where wallet or access history is involved.

Local access

Access and eligibility depend on local law and are available where local law permits. If your location cannot be confirmed, we may pause certain account actions until the legal position is clear.

Legal questions before you join

These answers explain how our legal terms apply to your account before and after you join. They cover access, data, cookies, wallet records and contact steps. For anything tied to a specific account, contact us from your registered email or secure inbox.

The current terms on this page apply when you open and use your account. They cover access, wallet records, game participation, data handling, security checks and the steps we may take during disputes.

Access and eligibility depend on local law and are available where local law permits. If your region changes or cannot be confirmed, certain account actions may be paused until we complete checks.

We store payment reference IDs, time stamps, account links and status messages to match wallet entries with your account. These records help us trace failed transfers, withdrawals, reversals and support cases.

Yes, you can ask us to correct account data that is wrong or outdated. We may request identity proof before changing names, contact details, wallet links or records connected with legal checks.

Cookies help keep you signed in, protect sessions and remember account choices. Some cookies are needed for account safety, while other cookie settings can be changed from the account area.

After closure, we stop normal account access but may keep certain records for disputes, payment checks, tax questions or legal requests. Data that is no longer needed is removed or reduced.

Use the legal email, account chat or secure inbox and include your user ID. For payment matters, add the UPI, Paytm, PhonePe or Google Pay reference so we can trace the case.